# Getting Error authenticating every few runs **URL:** https://drone.discourse.group/t/getting-error-authenticating-every-few-runs/8608 **Category:** Drone Support **Created:** [July 10, 2020, 7:27pm UTC](https://drone.discourse.group/t/getting-error-authenticating-every-few-runs/8608 "2020-07-10T19:27:12Z") **Posts on this page:** 8 **Page:** 1
### Author: ![Devvix](https://yyz1.discourse-cdn.com/flex003/user_avatar/drone.discourse.group/devvix/32/5780_2.png) [@Devvix](https://drone.discourse.group/u/Devvix) #### Post date: [July 10, 2020, 7:27pm UTC](https://drone.discourse.group/t/getting-error-authenticating-every-few-runs/8608/1 "2020-07-10T19:27:12Z")
I need to retry a build 3 or 4 times before it doesn’t give this error: ``` + /usr/local/bin/dockerd --data-root /var/lib/docker --host=unix:///var/run/docker.sock 2 time="2020-07-10T19:20:17Z" level=fatal msg="Error authenticating: exit status 1" ``` I’ve added all the required arguments to the yml file I believe since it works after a few tries. It’s a private registry that’s always online and the registry doesn’t show any problems. Here’s my yml file for the build part: ``` kind: pipeline name: public steps: - name: build image: plugins/docker environment: DISCORD_API_KEY: from_secret: DISCORD_API_KEY settings: repo: private.myregistry.com/mypackage registry: private.myregistry.com tags: [latest] username: from_secret: username password: from_secret: password build_args_from_env: - DISCORD_API_KEY debug: true ``` Thanks in advance! ---
### Author: ![ashwilliams1](https://yyz1.discourse-cdn.com/flex003/user_avatar/drone.discourse.group/ashwilliams1/32/5549_2.png) [@ashwilliams1](https://drone.discourse.group/u/ashwilliams1) #### Post date: [July 10, 2020, 7:29pm UTC](https://drone.discourse.group/t/getting-error-authenticating-every-few-runs/8608/2 "2020-07-10T19:29:37Z")
can you please provide the full logs (from the UI) for this pipeline step? EDIT: also can you provide the following? 1. the results of `drone secret ls ` 2. `drone secret info username` 3. `drone secret info password` 4. the result of `drone build info ` ---
### Author: ![Devvix](https://yyz1.discourse-cdn.com/flex003/user_avatar/drone.discourse.group/devvix/32/5780_2.png) [@Devvix](https://drone.discourse.group/u/Devvix) #### Post date: [July 10, 2020, 7:32pm UTC](https://drone.discourse.group/t/getting-error-authenticating-every-few-runs/8608/3 "2020-07-10T19:32:06Z")
That’s all it shows I’m afraid. ![image](https://canada1.discourse-cdn.com/flex003/uploads/testdrone/original/2X/d/d9f4d9519ff579377fa2123ba41b4fb074a3aac6.png) Any other logs I can provide that will help? ---
### Author: ![ashwilliams1](https://yyz1.discourse-cdn.com/flex003/user_avatar/drone.discourse.group/ashwilliams1/32/5549_2.png) [@ashwilliams1](https://drone.discourse.group/u/ashwilliams1) #### Post date: [July 10, 2020, 7:34pm UTC](https://drone.discourse.group/t/getting-error-authenticating-every-few-runs/8608/4 "2020-07-10T19:34:05Z")
basically you are getting an `Error authenticating` which would imply a problem with your username or password. ---
### Author: ![Devvix](https://yyz1.discourse-cdn.com/flex003/user_avatar/drone.discourse.group/devvix/32/5780_2.png) [@Devvix](https://drone.discourse.group/u/Devvix) #### Post date: [July 10, 2020, 7:35pm UTC](https://drone.discourse.group/t/getting-error-authenticating-every-few-runs/8608/5 "2020-07-10T19:35:05Z")
Yeah I assumed the same, but it works after a few attempts without changing anything. Lemme get all the data you asked in your edit. ---
### Author: ![Devvix](https://yyz1.discourse-cdn.com/flex003/user_avatar/drone.discourse.group/devvix/32/5780_2.png) [@Devvix](https://drone.discourse.group/u/Devvix) #### Post date: [July 10, 2020, 7:55pm UTC](https://drone.discourse.group/t/getting-error-authenticating-every-few-runs/8608/6 "2020-07-10T19:55:13Z")
Hi, sorry it took so long, hadn’t installed the cli before the results of `drone secret ls `: ``` DISCORD_API_KEY Pull Request Read: false Pull Request Write: false SSHKEY Pull Request Read: false Pull Request Write: false host Pull Request Read: false Pull Request Write: false password Pull Request Read: false Pull Request Write: false username Pull Request Read: false Pull Request Write: false ``` drone secret info \ username: `json: cannot unmarshal array into Go value of type drone.Secret` drone secret info password `json: cannot unmarshal array into Go value of type drone.Secret` the result of `drone build info ` ``` Number: 37 Status: failure Event: push Commit: aff57026e46e2f5b658ea4d9d009ad20ff4cdb88 Branch: master Ref: refs/heads/master Author: Message: linter ``` Edit: Forgot to mention but I really appreciate you trying to help 🙂 ---
### Author: ![ashwilliams1](https://yyz1.discourse-cdn.com/flex003/user_avatar/drone.discourse.group/ashwilliams1/32/5549_2.png) [@ashwilliams1](https://drone.discourse.group/u/ashwilliams1) #### Post date: [July 10, 2020, 8:17pm UTC](https://drone.discourse.group/t/getting-error-authenticating-every-few-runs/8608/7 "2020-07-10T20:17:00Z")
hmm, I don’t see anything. The most common use case for these sorts of errors are: 1. invalid username or password 2. copy / paste error when creating a secret 3. newline or whitespace accidentally added when creating secret 4. secret not available for pull request (not applicable in this case, since the build is a push) 5. yaml syntax error (I do not see anything here) 6. docker password is a temporary password and expired (common with ecr, gcr, etc which generate temporary credentials) ---
### Author: ![Devvix](https://yyz1.discourse-cdn.com/flex003/user_avatar/drone.discourse.group/devvix/32/5780_2.png) [@Devvix](https://drone.discourse.group/u/Devvix) #### Post date: [July 10, 2020, 8:32pm UTC](https://drone.discourse.group/t/getting-error-authenticating-every-few-runs/8608/8 "2020-07-10T20:32:41Z")
Alright, I’ll keep looking myself. Thanks anyway 🙂